Frequently Asked Questions

Got a question about Cheeky Card Co & our funny and cheeky greeting cards? You'll hopefully find the answer below. If you can't find what you're looking for, please get in touch at cheekycardco.ltd@gmail.com and we'll be happy to help.

About Our Cards

What type of greeting cards do you sell?

We specialise in funny, rude and cheeky greeting cards for birthdays and other occasions.

Our cards are designed for people who want something a little more memorable than a traditional greeting card — whether you're looking for something funny for a friend, partner, family member or colleague.

What size are your cards?

Our cards are available in three sizes:

• Regular: A5 folded to A6

• Large: A4 folded to A5

• Square: 14.9 cm × 14.9 cm folded

The available sizes are shown on each product page.

Do your cards come with envelopes?

Yes. All of our greeting cards come with a brown recycled kraft envelope, so your card is ready to give or send.

Are the cards blank inside?

Unless the product description specifically says otherwise, our cards are blank inside, giving you plenty of space to write your own message.

Please check the individual product listing for details.

Are your cards printed in the UK?

Our cards are produced for Cheeky Card Co and supplied to customers in the UK. We print them and produce them fully from the UK.

Orders

How do I place an order?

Simply choose the card you'd like, select any available options such as size, add it to your basket and proceed to checkout.

You'll receive an order confirmation by email after placing your order.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible at cheekycardco.ltd@gmail.com.

We'll do our best to accommodate your request, but we may not be able to make changes once an order has been processed or dispatched.

Your statutory consumer rights are not affected.

Can I order more than one card?

Absolutely. You can order as many cards as you need, subject to availability.

If you're looking to place a larger or wholesale order, please contact us at cheekycardco.ltd@gmail.com.

Delivery

Where do you deliver?

We currently deliver to addresses within the United Kingdom only.

We do not currently offer international delivery.

How are orders sent?

Orders are sent using Royal Mail.

Our standard delivery service is Royal Mail 2nd Class, which is free.

How long does Royal Mail 2nd Class take?

We recommend allowing up to 7 working days for your order to arrive, particularly during busy periods.

Can I upgrade my postage?

Yes. Where available, you can upgrade your delivery at checkout to:

• Royal Mail 1st Class

• Royal Mail Tracked 48

The additional cost of an upgraded delivery service will be shown at checkout.

Can I track my order?

If you select Royal Mail Tracked 48, you'll receive tracking information for your order.

Standard Royal Mail 2nd Class and 1st Class services do not provide the same end-to-end tracking as Tracked 48.

What happens if my order is late?

Postal delays can occasionally happen, particularly during busy periods such as Christmas and around bank holidays.

If your order hasn't arrived within the expected delivery timeframe, please contact us at cheekycardco.ltd@gmail.com and we'll help you investigate.

Returns & Refunds

Can I return my card?

If you change your mind about an online purchase, you may have a statutory right to cancel your order and return the goods, subject to the applicable UK consumer rules.

Please see our Refund & Returns Policy for full details.

What if my card arrives damaged?

If your card arrives damaged, faulty or isn't the product you ordered, please contact us as soon as possible at cheekycardco.ltd@gmail.com.

We'll work with you to resolve the problem in accordance with your consumer rights.

What if I've ordered the wrong card?

If you've made a mistake when ordering, please contact us as soon as possible.

If the order hasn't been processed or dispatched, we'll do our best to help. If it has already been dispatched, our normal cancellation and returns process may apply.

Personalisation

Do you offer personalised greeting cards?

We don't currently offer personalisation through our Shopify store.

If we introduce personalised cards in the future, we'll update this page with details of how the service works.

Wholesale

Do you offer wholesale greeting cards?

Our website is primarily designed for individual customers, but we're happy to discuss wholesale opportunities.

If you're a retailer or business interested in stocking Cheeky Card Co cards, please email cheekycardco.ltd@gmail.com with some information about your business and what you're looking for.

Still Have a Question?

If your question isn't answered here, please get in touch.

Email: cheekycardco.ltd@gmail.com

We'll be happy to help with questions about our cards, orders, delivery or anything else relating to Cheeky Card Co.